To initiate your return, please contact us at 1-85 or visit us at your local store. Knife returns (knife sets, single knives, cutting boards, knife sharpeners and knife storage) may require extra information and safety instructions. Please note that returned items must be in new condition. Returns with original receipt will be refunded in the original form of payment, cash and cheque refunds over $100 will be issued as a company cheque (may take 14 business days from time of request). Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. An original receipt or gift receipt is required for all returns and exchanges. Within 30 days, you may return most items for a refund of the merchandise value. Upon receipt, please inspect your purchase and notify us of any damage we will arrange for a prompt replacement. Attention to design, materials, safety and construction are our priority. EASY RETURNSĪt Williams Sonoma, we take great pride in the quality and craftsmanship of our products. For more details, please see our Shipping page. The exact shipping charge is based on your location, and delivery times vary based on item availability. These items will be delivered by our In-Home Delivery & Assembly service provider where items are brought into your home, unpacked and assembled (some exclusions apply) and the packaging is responsibly removed.Įligible items will show "Unlimited Flat Rate Delivery" on the product page. Unlimited Flat Rate Shipping with In-Home Delivery & AssemblyĪn unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options. Items ordered together may not arrive in the same box. Smaller items are shipped using our Standard Parcel service, and delivered by Canada Post or Purolator. SHIPPING Standard Parcel Shipping with Front Door Delivery Includes a trivet/steam rack & two silicone sealing rings.Keep Warm setting has 3 temperature settings & keeps food warm until turned off.Yogurt-making function heats milk for pasteurization & fermentation.Slow-cooker setting has 3 temperature levels.Pressure-cooker setting allows for up to 6 hours of cooking time.
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